Security & Compliance
At LunaJoy, your trust is the foundation of our service. We are profoundly committed to protecting your data and upholding the highest standards of security and privacy, aligning with HIPAA and SOC 2 best practices.
How We Protect Your Information
We have built a comprehensive security program focused on multiple layers of protection.
- Secure Access Controls: Role-based access and MFA ensure only authorized personnel access sensitive systems.
- Proactive Threat Detection: Regular security audits and vulnerability assessments.
- Network Protection: Firewalls and intrusion detection systems.
- 24/7 Monitoring: Continuous health and performance monitoring.
- High-Availability: Secure cloud infrastructure with built-in redundancy.
Data Confidentiality & Privacy
- Encryption by Default: Data is encrypted in transit and at rest.
- Least Privilege: Staff access is limited strictly to what is required for care.
- Vendor Security: Strict security reviews for all third-party vendors.
- Change Management: Updates are rigorously tested before deployment.
Compliance & Best Practices
- HIPAA Compliance: Full compliance with safeguards for Protected Health Information (PHI).
- SOC 2 Alignment: Controls designed to align with Trust Services Criteria for Security and Confidentiality.
Your privacy and security are central to our mission.
Contact us for more details.